NEW PATIENTS
Welcome to the Family-Becoming a Patient Is Simple
Welcome to the Family
Family Care of Chilhowie is currently accepting new patients of all ages, from newborns to seniors. Whether you’re moving to the area, switching from another practice, or simply ready for a doctor’s office that knows your name, Dr. Gerard Murphy, Rebecca Nash, FNP, and Jessica Reynolds, FNP are ready to welcome you. Becoming a patient takes just a few steps, and our office is here to help if you have any questions along the way.
How to Become a Patient
Complete a medical release form.
This authorizes us to request your prior medical records from your previous provider so your new care team has the full picture from day one.
Send us your form
fax it to (276) 646-2592, mail it to our office, or drop it off in person, email to fccappts@familycareofchilhowie.com whatever’s easiest for you.
We request your records
Once we receive your completed release, we reach out to your previous provider to gather your medical history.
We call to schedule
After your records arrive, our office will call you to set up your first appointment.
Attend your first visit
Come ready to discuss your health history, current medications, and any concerns — your provider will use this visit to build the foundation for your ongoing care.
What to Bring to Your First Visit
- A valid photo ID
- Your insurance card, if applicable
- Bring all medication bottles of medicine(s) you are taking.
- Any recent medical records not already on file, if available
- A list of questions or concerns you'd like to discuss
Insurance & Billing
Family Care of Chilhowie works with a range of insurance plans. Call our office at (276) 646-3241 to confirm whether your specific plan is accepted before your first visit, and to ask about billing for any self-pay services.
Frequently Asked Questions
How long does it take to become a patient?
Once we receive your completed medical release, most patients are scheduled for their first appointment within a week or two, depending on record transfer times from your previous provider.
Can I be seen before my old records arrive?
In some cases, yes — call our office to discuss your situation, especially if you have an urgent health need.
Do you accept my insurance?
Coverage varies by plan. Call (276) 646-3241 and our staff can confirm whether we’re in-network with your specific insurance provider.
Can newborns and children become patients here?
Yes. We provide care across the full lifespan, including newborns, infants, children, and adolescents, alongside adult and geriatric care.
Is there a patient portal?
Call our office to ask about current patient portal access and how to get set up, if available.
Related Services
Ready to Join Us?
Ready to become part of our family? Download the medical release form above, or call (276) 646-3241 with any questions.